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Members of the public
Where can I get advice about my concern?
If you are considering raising a concern with us, you may find it useful to get advice before you do so. This can help make sure you:
- raise your concern with the most appropriate organisation; and
- provide all the information needed for your concern to be considered.
You can get advice from us by telephoning us on 0800 328 4218 or you can email email@example.com.
There are also a number of other organisations who will be able to advise you.
Where can I get support in raising my concern?
The organisations listed above may be able to support you when raising a concern. As may the following organisations depending on your particular circumstances and concern:
Action Against Medical Accidents (AvMA)
A charity for patient safety and justice which provides free and confidential advice following a medical accident. They cover both NHS and private healthcare complaint procedures and can advise on referrals to regulatory bodies or legal action.
A charity dedicated to helping everyone make the most out of later life. They provide advice and support to over 60’s.
A voluntary organisation and charity which provides signposting and information for patients (both NHS and private) and supports them navigate the healthcare service.
A charity which provides emotional support to anyone in distress.
A charity for victims and witnesses of crime in England and Wales which provides emotional and practical support.
Information about other regulators can be found here.